Questions, answered

Right here on the site: open the booking page, choose your service, artist and time, and leave your details. Your slot is confirmed instantly by email, with a reminder before the day. It takes about a minute.

Yes — free of charge up to 24 hours before your visit. Use the link in your confirmation email or call us at (512) 555-0148 and we'll move you with a smile.

For your first colour, lash or brow-tint service — yes, and it's free. Pop in 48 hours before your appointment; it takes five minutes and keeps sensitive skin safe.

Let hair grow for two to three weeks, exfoliate gently the night before and skip heavy lotions on the day. Our full prep and aftercare guide lives on the blog.

Both studios have free customer parking right outside — Willow Lane behind the building, Cedar Park in the side lot. Cycle racks and a bus stop are within a two-minute walk.

Never. They're delivered instantly by email, work against any service or boutique product, and if the email goes missing we re-send it free.

Organic-first, cruelty-free professional ranges — the same formulas you'll find in our boutique shop, so you can continue the ritual at home.